Frequently Asked Questions
Here are the most common questions about our website and e-commerce development services.
If you can’t find your answer, feel free to contact us anytime.
FAQ – Website Development (WordPress)
1. How long does it take to build a website?
Most WordPress websites are completed in 3–10 business days, depending on the number of pages and complexity.
2. Do you provide the design, or do I need to choose a template?
We customize the design based on your branding and business goals. You don’t need to choose a template unless you prefer to.
3. Do you write the content for the website?
We can use your existing content or create new text for an additional fee.
4. Will my website be mobile-friendly?
Yes! All websites are fully responsive and optimized for mobile devices.
5. Can you redesign my existing website?
Yes, we offer full website redesign services for WordPress and Shopify.
FAQ – Shopify Stores (E-commerce)
6. How long does it take to build a Shopify store?
Most stores are delivered in 5–14 business days, depending on catalog size.
7. How many products can you upload?
Each plan includes a certain number of products. Additional uploads cost a small fee per product.
8. Do you configure payments and shipping?
Yes — we set up payments (Stripe, PayPal, Shop Pay) and shipping zones based on your business needs.
9. Will I be able to manage the store after delivery?
Absolutely. We include a training session so you can manage products, collections, and orders with confidence.
10. Do you create dropshipping stores?
Yes — we can set up Shopify dropshipping stores using recommended apps like DSers or Spocket.
FAQ – Pricing & Payments
11. Do you require upfront payment?
Yes. We require 50% upfront and 50% upon completion.
12. Are there any monthly fees?
For WordPress: only hosting costs.
For Shopify: Shopify monthly subscription + any paid apps you choose.
13. Do you offer refunds?
Because this is a personalized digital service, we do not offer refunds after work has started.
FAQ – Support & Maintenance
14. Do you offer ongoing support?
Yes! We have monthly maintenance plans for updates, edits, backups, and improvements.
15. Can I ask for small changes after delivery?
Yes — each plan includes revision rounds. Additional changes can be requested as needed.
16. What if I need help in the future?
You can contact us anytime for updates, new pages, or technical assistance.
